Size detail
  xs s m l
bust 34 36 38 40
waist 26 28 30 32
hips 36 38 40 42
 
US 0-2 4-6 8-10 12-14
Italy 38 42 46 48
France 34 38 42 44
UK 6 10 14 16
Japan 5 9 13 15
Germany 30 34 38 40
Australia 6 10 14 16
Spain 32 36 40 42
CARE GUIDES
Midnight II
1 CAMISOLE TANK HAND WASH COLD. LAY FLAT TO DRY. 2 PEASANT TOP HAND WASH COLD. BLOCK FLAT TO DRY. 3 SLIM JOGGER GENTLE CYCLE COLD. LAY FLAT TO DRY. 4 SIDE SLIT PANT GENTLE CYCLE COLD. LAY FLAT TO DRY. 5 PALAZZO JUMPSUIT HAND WASH COLD. LAY FLAT TO DRY. 6 SHORT SLEEVE BUTTON DOWN DRY CLEAN ONLY.  7 POPOVER DRY CLEAN ONLY. 8 CROPPED BOMBER DRY CLEAN ONLY. 9 DUSTER DRY CLEAN ONLY. 10 CARDIGAN DRY CLEAN ONLY. 0 CAMISOLE BRA GENTLE CYCLE COLD. LAY FLAT TO DRY.

A COMPLIMENTARY GENTLE WASH BAG IS INCLUDED WHEN YOU ORDER ANY WASHABLE PIECE FROM THE COLLECTION.

CARE GUIDES
Midnight I
1 RACERBACK TANK GENTLE CYCLE COLD. LAY FLAT TO DRY. 2 CAP SLEEVE T GENTLE CYCLE COLD. LAY FLAT TO DRY. 3 3/4 SLEEVE T GENTLE CYCLE COLD. LAY FLAT TO DRY. 4 HIGH WAIST LEGGING GENTLE CYCLE COLD. LAY FLAT TO DRY. 5 PALAZZO PANT GENTLE CYCLE COLD. LAY FLAT TO DRY. 6 CROPPED TUNIC DRY CLEAN ONLY. 7 FUNNEL NECK SWEATSHIRT DRY CLEAN ONLY. 8 SLEEVELESS GILET DRY CLEAN ONLY. 9 SILK BOMBER DRY CLEAN ONLY.  10 CASHMERE CAPE DRY CLEAN ONLY. 0 RACERBACK BRALETTE GENTLE CYCLE COLD. LAY FLAT TO DRY. 

A COMPLIMENTARY GENTLE WASH BAG IS INCLUDED WHEN YOU ORDER ANY WASHABLE PIECE FROM THE COLLECTION.

GIFT CARDS

ROYL treatment gift cards are available for purchase online only (one per sales transaction) and will be sent via email directly to the gift recipient of your choice. If you would like to purchase multiple gift cards or need help selecting a custom gift card amount for a complete gift ensemble, please contact us at concierge@roylnyc.com.

 

PURCHASE A GIFT CARD

TERMS OF USE

Last Modified: August 2018

 

Acceptance of the Terms of Use 

These terms of use are entered into by and between you and Royl LLC (“Company”, “we”, or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms”) govern your access to and use of www.roylnyc.com, and any associated mobile or tablet application, (the “Site”) including any content, functionality, and services or products offered and sold on or through Site, whether as a guest or a registered user.

Please read the Terms carefully before you start to use the Site. By visiting the Site, you accept and agree to be bound and abide by these Terms and our Privacy Policy, found at www.roylnyc.com, incorporated herein by reference. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Site.

 

THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

 

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

 

BY ACCESSING THIS SITE YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.

 

YOU MAY NOT USE THIS SITE OR ORDER OR OBTAIN PRODUCTS FROM THIS SITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH US, (C) DO NOT reside in the United States or any of its territories or possessions, OR (D) ARE PROHIBITED FROM ACCESSING OR USING THIS SITE OR ANY OF THIS SITE’S CONTENTS, PRODCUTS, OR SERVICES BY APPLICABLE LAW.

By using this Site, you represent and warrant that meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

 

Changes to the Terms

 

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Site thereafter.

 

Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. You should review these Terms prior to purchasing any product or services that are available through this Site. Your continued use of this Site after the “Last Modified Date” will constitute your acceptance of and agreement to such changes.

 

Accessing the Site and Account Security

We reserve the right to withdraw or amend this Site, and any service, product, or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for:

  • Making all arrangements necessary for you to have access to the Site.
  • Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

 

To access the Site or some of the products and resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including but not limited to through the use of any interactive features or sales and purchases on the Site, is governed by our Privacy Policy available at www.roylnyc.com, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

 

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

 

Order Acceptance and Cancellation of Online Purchases

 

You agree that any order from you is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.

 

Prices, Payments and Purchase Terms

 

  1. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total, and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

 

  1. Terms of payment and eligibility to place orders are within our sole discretion, and we reserve the right to restrict purchases at our sole discretion. Payment must be received by us before our acceptance of an order.  We accept most major credit cards for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay the total purchase price, including shipping and handling charges and all applicable taxes, if any, at the time your order is accepted. Purchases are for personal or gift use only and should not be re-sold, used for commercial purposes or any other commercial benefit.  We reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address.  If the issuer of your credit/debit card refuses to authorize payment, we will not be liable for any delay or non-delivery. 

 

  1. By making an offer to purchase merchandise, you expressly authorized us to perform credit checks and, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions. You also agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.  Please refer to our Privacy Policy for further information about how we use your data.

 

  1. You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the US.

 

Orders; Shipments; Delivery; Title and Risk of Loss of Products

  1. All orders are subject to acceptance and availability, and products in your cart are not reserved and may be purchased by other customers. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular product, that the product ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet our eligibility criteria.  We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
  2. While we endeavor to provide accurate details on our Site, we may from time to time discover an error in the pricing or description of products. If we discover an error in the pricing or description of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly, we will notify you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the products, we will refund the full amount. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.

 

  1. An email acknowledging the details of your order is only a confirmation that we have received it; it is not an acceptance of your order. Acceptance of your order will be perfected upon dispatch of your order.

 

  1. Occasionally, an item you order may be  out of stock and not expected to come back in stock, so we must cancel the item. We will notify you of any such problems and will not charge you or will reimburse you for the item or any taxes, shipping or handling charges.

 

  1. We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay shipping and handling charges, if any, specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order. Delivery times appearing on the Site are estimates only. If delivery is delayed by any event outside of our control, we will contact you as soon as possible to notify you.

 

  1. We require a signature for any products delivered, at which point title and risk of loss passes to you. If you have specified a recipient who is not you for delivery purposes, then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by us. If you elect to waive the signature requirement, then you are agreeing that the package(s) can be outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery, and you agree to release and indemnify us and our third party service providers from liability for any loss or damage that may result from leaving the package without obtaining a signature.  Similarly, if you change the address on your order with the shipper or allow deliveries to alternative locations such as a UPS Access Point, you agree to release and indemnify us and our third party service providers from liability for any loss or damage that may result from leaving the package at such locations.

 

  1. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

 

Returns and Refunds of Purchases Made on the Site

 

Except for any products designated on the Site as final sale or non-returnable, we will accept a return of the products for a full refund of your purchase price, including applicable shipping and handling charges, provided such return is made using the return label provided and in accordance with the return instructions included in your package within seven (7) days of delivery, provided such products are returned in their original condition, are unused and with all tags still attached.  Returns that are worn, damaged or soiled will not be accepted and will be returned to you at your own expense. 

 

Refunds are processed within approximately two (2) weeks after our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS OR EXCHANGES ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE. 

We have made every effort to display as accurately as possible the colors of our products that appear on the Site. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We do monitor the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion.

Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to the “look and feel” of the Site, all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your web browser for display enhancement purposes.

You must not:

  • Modify, distribute or use copies of any materials from this Site without our prior written permission.
  • Use any illustrations, photographs, video or audio sequences, or any graphics without our prior written permission.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site.

If you wish to make any use of material on the Site, please address your request to: concierge@roylnyc.com.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

All notices of copyright infringement claims should be sent to the copyright agent designated in our Copyright Policy in the manner and by the means set out therein.

Trademarks

The Company name, the term Royl, Royl NYC, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

 

Copyright Infringement.

Written Notification.  The Company has adopted the following general policy toward copyright infringement in accordance with the Digital Millennium Copyright Act (“DMCA”).  We may at our discretion suspend or terminate the access of and take other action against users, subscribers, registrants and account holders who infringe the copyright rights of others.  If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide our Copyright Agent the following information (to be effective, the notification must be in writing and provided to our Copyright Agent):

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  2. a description of the copyrighted work or other intellectual property that you claim has been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and a description of where the material that you claim is infringing is located;
  4. your address, telephone number, and, if available, email address;
  5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Upon receipt of a valid written notification containing the information as outlined in 1 through 6 above, Company shall, (1) remove or disable access to allegedly infringing content; (2) forward the written notification to the alleged infringer; and (3) take reasonable steps to promptly notify the alleged infringer that it has removed or disabled access to the allegedly infringing content.

 

Counter Notification.  To be effective, a counter notification must be a written communication provided to the Company’s DMCA Agent that includes substantially the following:

  1. your physical or electronic signature;
  2. identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  3. a statement, as follows: “I swear under penalty of perjury that it is my good faith belief that the material identified above was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled”; and
  4. your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which you are located, or if your address is outside of the United States, for any judicial district in which Company may be found, and that you will accept service of process from the person who provided notification or an agent of such person.

Upon receipt of a valid counter notification containing the information as outlined in 1 through 4 above, the DMCA provides that the removed material will be restored or access re-enabled and the Company will comply with this requirement within a reasonable time (or as otherwise required by law), provided the Company’s DMCA Agent has not received notice from the original complaining party that an action has been filed seeking a court order to restrain you from engaging in infringing activity relating to the material on the Company’s network or system.

 

DMCA Agent. The Company’s agent for notice of claims of copyright or other intellectual property infringement can be reached at the following address: 

 

Royl LLC

307 West 36th Street, 14th FL

New York, NY 10018

Attn: DCMA Agent

 

Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter”, “spam”, or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm the Company or users of the Site or expose them to liability.

Additionally, you agree not to:

  • Use the Site in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
  • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.
  • Use any manual process to monitor or copy any of the material on the Site or for any other unauthorized purpose without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Site.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
  • Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Site.

Information About You and Your Visits to and Use of the Site

All information we collect on this Site is subject to our Privacy Policy available at www.roylnyc.com. By using the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

You bear the entire risk of the completeness, accuracy or usefulness of any content found on this Site. We reserve the right to withdraw, temporarily or permanently, any content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that we are not liable to you or any third party for any such withdrawal.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Nothing in these TOS shall limit your rights as a consumer under the laws of the State of New York.

Limitation on Liability

 

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY USE OF THE SITE, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

 

OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Site.

Force Majeure 

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

Governing Law and Jurisdiction

All matters relating to the Site and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction).

Dispute Resolution and Binding Arbitration

 

  1. YOU AND ROYL LLC ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

 

  1. ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

 

  1. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 12. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.  

 

  1. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.

 

  1. You agree to an arbitration on an individual basis. In any dispute, YOU WILL NOT BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

 

    If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

 

Notices

 

  1. To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

 

  1. To Us. To give us notice under these Terms, you must contact us by personal delivery, overnight courier, or registered or certified mail to ROYL LLC, 307 West 36th Street, 14th Floor, New York, NY 10018. We may update the address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by email or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.

Entire Agreement

The Terms and our Privacy Policy, and any order confirmation, constitute the sole and entire agreement between you and Company regarding your use of the Site and the matters contained in these Terms and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the foregoing.

 

PRIVACY POLICY

Last modified: August 2018

 

Introduction  

    

Royl LLC (“Company” or “we”) respect your privacy and are committed to protecting it through our compliance with this policy.

 

    This Privacy Policy is incorporated into and is part of the Website’s Terms of Service, and describes the types of information we may collect from you or that you may provide when you visit the website www.roylnyc.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

    This policy applies to information we collect:

 

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

 

    It does not apply to information collected by:

 

  • us offline or through any other means, including on any other website operated by Company or any third party (including any of our affiliates and subsidiaries); or
  • any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website

     Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

Regardless of where our servers are located, your personal data may be processed by us in the United States, where data protection and privacy regulations may or may not be to the same level of protection as in other parts of the world. BY VISITING THE WEBSITE, YOU UNEQUIVOCALLY AND UNAMBIGUOUSLY CONSENT TO THE COLLECTION AND PROCESSING IN THE UNITED STATES OF ANY INFORMATION COLLECTED OR OBTAINED BY US THROUGH VOLUNTARY SUBMISSIONS, AND THAT U.S. LAW GOVERNS ANY SUCH COLLECTION AND PROCESSING. 

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Children Under the Age of 18

 

    Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at concierge@roylnyc.com.

 

Information We Collect About You and How We Collect It  

 

     We collect several types of information from and about visitors to our Website, including information:

 

  • By which you may be personally identified, such as name, shipping address, billing address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
  • That is about you but individually does not identify you; and/or
  • About your internet connection, the equipment you use to access our Website and usage details.

    

We collect this information:

 

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners or third party service providers.

Information You Provide to Us The information we collect on or through our Website may include:

 

  • Information, including your name, phone number, mailing address, shipping address, billing address, credit card or other payment information that you provide by making transaction, registering, or filling in forms on our Website. We may also ask you for information when you report a problem with our Website or any product.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Your search queries on the Website.
  • Your order information.  (Note that when you place an order through the Website, we will maintain your order information for our records unless and until you ask us to delete this information.)

Information We Collect Through Automatic Data Collection Technologies As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

 

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, time zone, operating system, browser type, and some of the cookies that are installed on your device.  Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.

 

     The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

 

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website    

 

We may utilize cookies and other automatic data collection technologies, such as, log files and web beacons (also known as “clear gifs” and “pixel tags”) to recognize you, customize your experience, and provide advertisements. While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser or mobile application. We track your activities if you click on advertisements for our services on third party platforms such as search engines and social networks, and may use analytics to track what you do in response to those advertisements. Cookies are small files placed on your computer, and they allow us to count the number of visitors to the Website and distinguish repeat visitors from new visitors. They also allow us to save user preferences and track User trends.  We do not link cookies or web beacons to any personal information. Advertisers and ad servers may use cookies and/or web beacons to monitor information related to advertisements. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any advertisers. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your engagement with our Services will be enhanced if cookies are not disabled.

 

We use or may use services such  Google Analytics, Shopify, and others to help us understand how you find and interact with our Services. We never share any information we obtain from Google Analytics with any third parties for advertising or any other purpose unless compelled to do so by valid legal process.  You may be able to opt-out of Google’s collection. Please visit Google’s Ads Preferences Manager or the Google Analytics opt-out browser add-on for more information. 

 

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

 

How We Use Your Information  

 

    We use information that we collect about you or that you provide to us, including any personal information:

 

  • To present our Website and its contents to you.
  • To improve our Website and other services.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • Screen users for potential risk or fraud.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

 

Disclosure of Your Information  

 

     We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

 

     We may disclose personal information that we collect or you provide as described in this privacy policy:

 

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it. 
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

 

We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Website -- you can read more about how Google uses your personal Information here: https://www.google.com/intl/en/policies/privacy/. 

 

     We may also disclose your personal information:

 

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use (located at www.roylnyc.com) and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. 

Choices About How We Use and Disclose Your Information  

 

     We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by clicking the unsubscribe link on the promotional email or by contacting us at concierge@roylnyc.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. 
  • We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

 

Your California Privacy Rights  

 

     California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to concierge@roylnyc.com.

 

Data Security  

 

     We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. . Any payment transactions will be encrypted using SSL technology.

 

     Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

 

Changes to Our Privacy Policy  

 

     It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

 

Contact Information  

 

     To ask questions or comment about this privacy policy and our privacy practices, contact us at concierge@roylnyc.com.

 
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