ROYL CONCIERGE
WE CURRENTLY SHIP WITHIN THE UNITED STATES. WE PLAN TO EXPAND TO SHIP GLOBALLY IN THE FUTURE.
ROYL IS DESIGNED AND MANUFACTURED IN NEW YORK CITY. WE USE THE FINEST LUXURY MATERIALS IMPORTED FROM THE BEST MILLS AROUND THE WORLD.
WE ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER AND ROYL GIFT CARDS. ALL PAYMENTS ARE PROCESSED THROUGH A SECURE CHECKOUT SYSTEM.
WE OFFER FREE SHIPPING AND RETURNS ON ALL ORDERS VIA UPS GROUND SHIPPING. CUSTOMERS ON THE EAST COAST AND MIDWEST CAN EXPECT TO RECEIVE THEIR ORDER WITHIN THREE BUSINESS DAYS; AND, WEST COAST CUSTOMERS IN THREE TO FIVE BUSINESS DAYS. ORDERS PLACED ON WEEKENDS AND HOLIDAYS WILL BE SHIPPED THE NEXT BUSINESS DAY. YOU WILL RECEIVE AN EMAIL WITH YOUR UPS TRACKING NUMBER ONCE YOUR PACKAGE HAS SHIPPED.
WE ACCEPT RETURNS FOR ITEMS IN ORIGINAL CONDITION WITHIN 14 DAYS OF DELIVERY. PLEASE CONTACT OUR CONCIERGE WITH YOUR ORDER NUMBER AND ITEM NAME SO THAT WE MAY ASSIST YOU WITH YOUR COMPLIMENTARY RETURN.
CONCIERGE@ROYLNYC.COM